Fueling Productivity and Growth
As businesses grow, Digital Infrastructure plays a significant role in scaling business processes, protecting customer data and keeping your employees “connected” with unified communications tools and remote access. Our experience managing and securing Digital Infrastructures is applied to every IT service we deliver and every IT platform we recommend. Midsize enterprises trust WGM to provide affordable IT services and solutions that maximize productivity, minimize risk, and fuel growth.
Digital Infrastructure Services
Optimizing Business Operations
WGM provides Digital Infrastructure Services to help midsize organizations optimize their business operations. We use industry best practices to design, implement and manage leading on-premises and cloud technology platforms. While each technology will have its own configuration and implementation options, the most important part is integrating the new platform into your existing or planned infrastructure. WGM experts will explain your options and recommend a solution that will meet your requirements today and well into the future.
Server Virtualization
The evolution of microprocessors has made it possible to drastically consolidate server hardware and significantly streamline the deployment and support of desktops. Put simply, virtualization presents an opportunity to do more with less. WGM’s certified consultants have experience in virtual machine technologies dating back to the 1990’s. Whether your infrastructure is on-premise, in the cloud or a hybrid, WGM helps you reduce your costs and technology footprint by designing and implementing solutions from partners who represent the best in virtualization technologies.
- Expert Consolidation Design
- Seamless Server Migration
- Professional Project Management
- Leading Virtualization Technologies
Enterprise Storage
Data storage is a critical component of any IT infrastructure. Properly designing a storage solution that addresses your specific application, user, and business requirements can be challenging. Our consultants will help you find the right balance between performance, capacity, scalability, redundancy, availability, and cost. Whether you need direct-attached storage, network-attached storage or a high-performance storage area network, WGM will design and implement a complete solution within your budget. Our experience and expertise include: traditional disks (HDD), solid-state drives (SSD), RAID, virtualization, deduplication and encryption solutions.
- Network-attached Storage (NAS)
- Direct-attached Storage (DAS)
- Storage Area Network (SAN)
Enterprise Storage
Data storage is a critical component of any IT infrastructure. Properly designing a storage solution that addresses your specific application, user, and business requirements can be challenging. Our consultants will help you find the right balance between performance, capacity, scalability, redundancy, availability, and cost. Whether you need direct-attached storage, network-attached storage or a high-performance storage area network, WGM will design and implement a complete solution within your budget. Our experience and expertise include: traditional disks (HDD), solid-state drives (SSD), RAID, virtualization, deduplication and encryption solutions.
- Network-attached Storage (NAS)
- Direct-attached Storage (DAS)
- Storage Area Network (SAN)
Network Infrastructure
One of the most important aspects of creating and maintaining a high-performance, highly reliable and secure network is the design of your Wide Area Network and Local Area Network. WGM’s certified engineers utilize proven industry leading technologies and best practices to design and implement a resilient network infrastructure for your business. Our consultants ensure your systems meet security and regulatory requirements while at the same time providing your employees with the underlying network architecture needed to perform their jobs at the highest level of productivity. Combined with our proactive 24×7 network monitoring, WGM maximizes your system up-time and lets you run your business worry-free.
- Local Area Network (LAN)
- Wide Area Network (WAN)
- Wireless (WiFi)
- Firewall
- Virtual Private Network (VPN)
- Multi-factor Authentication
- Mobile / Bring Your Own Device (BYOD)
Please have an expert contact me to discuss my requirements.
Cloud Computing
Reliability. Security. Performance. Every recommendation made by WGM takes these factors into consideration. We have no bias as to whether on-premises or cloud computing is the best solution for your business. WGM helps you identify the advantages and risks of cloud technologies and how each solution aligns with your business needs. It depends on your specific requirements. WGM performs a cost-benefit analysis to compare operational vs. capital expenditures. Scalability, licensing compliance, business continuity, and disaster recovery are also compelling reasons to consider cloud computing or cloud storage for some or all your requirements. WGM’s cloud offering includes:
- Public Cloud
- Private Cloud
- Hybrid Cloud
- Cloud Storage
- Cloud Backup Services
- Cloud Migration Services
Cloud Computing
Reliability. Security. Performance. Every recommendation made by WGM takes these factors into consideration. We have no bias as to whether on-premises or cloud computing is the best solution for your business. WGM helps you identify the advantages and risks of cloud technologies and how each solution aligns with your business needs. It depends on your specific requirements. WGM performs a cost-benefit analysis to compare operational vs. capital expenditures. Scalability, licensing compliance, business continuity, and disaster recovery are also compelling reasons to consider cloud computing or cloud storage for some or all your requirements. WGM’s cloud offering includes:
- Public Cloud
- Private Cloud
- Hybrid Cloud
- Cloud Storage
- Cloud Backup Services
- Cloud Migration Services
Backup and Recovery
Backup and Recovery solutions protect your business from the inevitable loss of data. Keep your organization safe from the disruption and damage often caused by user error, equipment failure, file corruption, theft, cyber attack (ransomware) and disasters. WGM backup and recovery services help you plan, design and implement solutions that are built to proactively protect and restore your information—minimizing damage and disruption. Our experts will help you choose the best onsite or offsite solution based on your data, applications, devices, requirements, staff and budget. Our team specializes in centralized, encrypted and automated backup, recovery and replication solutions for midsize enterprises.
- Onsite Backup
- Public Cloud Backup
- Private Cloud Backup
- Microsoft Office 365 Backup
Business Phone Service
Achieve 99.999% uptime with our cloud-based, enterprise-grade business phone services for small, medium and large organizations. The communications features you need are packaged, pre-integrated and priced per user to save you time and money. WGM business phone solutions provide clear communications, seamless mobility, simplified management, powerful automation, omni-channel engagement and meaningful analytics. Whether your business needs basic phone service, advanced unified communications, contact center management or a complete CRM-based customer support solution, WGM business phone services will deliver exactly what you need for a low monthly per-user price.
- Unified Communications
HD Voice Quality, HD Video Calls, Voicemail, Conferencing, Call Recording, Email, Fax, Instant Messaging & Presence, Mobility, and Auto Attendant
- Contact Center
Automatic Routing, Interactive Voice Response (IVR), Call Recording, Quality Monitoring, Interaction Tracking (Chat/Voice/Email), Gamification, Remote Agents, Workforce Management, CRM Integration, Real-time Analytics, and Custom Dashboards
- Multi-channel Customer Support
Customer Relationship Management (CRM), Productivity Tools, Communication Tools (Email, Voice, Chat, Social, SMS), Case Management, Automated Workflows, Account Management, Automated Surveys, and Business Intelligence & Insight
Business Phone Service
Achieve 99.999% uptime with our cloud-based, enterprise-grade business phone services for small, medium and large organizations. The communications features you need are packaged, pre-integrated and priced per user to save you time and money. WGM business phone solutions provide clear communications, seamless mobility, simplified management, powerful automation, omni-channel engagement and meaningful analytics. Whether your business needs basic phone service, advanced unified communications, contact center management or a complete CRM-based customer support solution, WGM business phone services will deliver exactly what you need for a low monthly per-user price.
- Unified Communications
HD Voice Quality, HD Video Calls, Voicemail, Conferencing, Call Recording, Email, Fax, Instant Messaging & Presence, Mobility, and Auto Attendant
- Contact Center
Automatic Routing, Interactive Voice Response (IVR), Call Recording, Quality Monitoring, Interaction Tracking (Chat/Voice/Email), Gamification, Remote Agents, Workforce Management, CRM Integration, Real-time Analytics, and Custom Dashboards
- Multi-channel Customer Support
Customer Relationship Management (CRM), Productivity Tools, Communication Tools (Email, Voice, Chat, Social, SMS), Case Management, Automated Workflows, Account Management, Automated Surveys, and Business Intelligence & Insight