Achieve 99.999% uptime with our cloud-based, enterprise-grade business phone services for small, medium and large organizations. The communications features you need are packaged, pre-integrated and priced per user to save you time and money. WGM business phone solutions provide clear communications, seamless mobility, simplified management, powerful automation, omni-channel engagement and meaningful analytics. Whether your business needs basic phone service, advanced unified communications, contact center management or a complete CRM-based customer support solution, WGM business phone services will deliver exactly what you need for a low monthly per-user price.
HD Voice Quality, HD Video Calls, Voicemail, Conferencing, Call Recording, Email, Fax, Instant Messaging & Presence, Mobility, and Auto Attendant
Automatic Routing, Interactive Voice Response (IVR), Call Recording, Quality Monitoring, Interaction Tracking (Chat/Voice/Email), Gamification, Remote Agents, Workforce Management, CRM Integration, Real-time Analytics, and Custom Dashboards
- Multi-channel Customer Support
Customer Relationship Management (CRM), Productivity Tools, Communication Tools (Email, Voice, Chat, Social, SMS), Case Management, Automated Workflows, Account Management, Automated Surveys, and Business Intelligence & Insight